Delivery and Returns

Our Returns Policy and your Right to Cancel

If you’re not 100 percent satisfied with your purchase, you can return your order by post or to one of our stores for a full refund or exchange. All Returns are paid by the customer as elite supplies offer free delivery on outgoing goods.

Your Rights

  • You have the right to cancel your order, without having to give a reason, any time within seven working days – Starting on the day after you receive the goods.
  • We will send you confirmation of your cancellation by email.
  • You will then have 28 days to please return your order to us.

Refunds

If you would like a refund, once we have recieved your return we will process your refund and a credit will be applied to the original payment method within ten working days.

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